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This article is intended for recipients of emails requesting signatures. Please use it to guide recipients on how to sign.
Signing a Signature Request
1. Open the petition email and click [Review Document]
Subject: {Subject of the request email (Signature Request Title)} Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com Transmission: From: < DSE_JPMAIL@docusign.net > |
2. If a confirmation screen is displayed, click [Continue]
Click [Other Options V] to select one of the following actions:
Session Information
You can view and copy information such as the envelope ID and recipient ID.
3. Review the contract, fill in the required fields, and Save
Example: To sign, enter your [Last Name] and [First Name], then click [Select to Sign]
4. Fill in all required fields and click [Done]
Once the signature is complete, transmission of notification emails will occur to the signer and reviewers.
Subject: Completed: {Request Email Subject (Signature Request Title)} Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com From: < DSE_JPMAIL@docusign.net > |
Important Notes
Signature requests have the following two expiration periods:
Signature Request Validity Period: 30 days
The expiration period will be changed temporarily from 60 days to 30 days. Please see here for details.Once the expiration period has passed, the message “[The link in this email is no longer valid]” will display, and you will not be able to open the signature screen. Please ask the requester to create a new signature request.
Validity period for the signature link in the signature request email: 48 hours after receiving the email or after the link has been clicked 5 times
Once either of these conditions is met, the message “The link in this email has expired” will appear, and the signature link will become disabled. On the same screen, click [Send a New Link] to obtain a new link.
Only signers can sign. Reviewers can only view the document.
Only “Signature” is available as an E-Signature option. “Initials” are not available.
The DocuSign seal feature is not enabled. If you wish to include a seal image, select [Upload] when signing to upload the image.
Once you click [Select and Sign] when signing, you cannot change the name of the signature later. For details, see “ Unable to Change a Signature | DocuSign Support.”
Decline a Signature
1–2. Follow the same steps as in “Sign a Signature Request” to open the signature screen.
3. Click [▼] → [Decline Signature]
4. Review the message that is displayed and click [Continue]
5. Enter the reason for declining and click [Decline Signature]
The transmission of a notification email will occur to the signer and the recipients.
Subject: Declined Signature: {Subject of the request email (Signature Request Title)} Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com Transmission: From: < DSE_JPMAIL@docusign.net > |
Save and handle later
1–2. Open the signature screen using the same steps as for “Sign a Signature Request.”
3. Click [▼] → [Save and Deal With Later]
You can reactivate entering information by returning to the signature screen from the signature request email.
Assign to a Different Signer
1–2. Open the signature screen using the same steps as in " Sign a Signature Request."
3. Click [▼] → [Assign to Another Signer]
4. Enter the new signer’s name, email address, and reason for the change, then click [Assign]
All input fields previously assigned to the original signer will be reassigned to the New signer.
Notification emails will be transmitted to both the original signer and the new signer.
Subject: {Request Email Subject (Signature Request Title)} Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com From: < DSE_JPMAIL@docusign.net > |
Additional Information
If you have any questions about the signature screen, please refer to " Signers | DocuSign Support."
For instructions on how to download signed contracts or completion certificates, please refer to " [For Recipients] Downloading Signed Contracts/Completion Certificates."