Skip to main content

[For Recipients] Sign the request for signatures

This section explains how recipients of a signature request can sign the document.

Written by Kentaro Kazama

This document has been generated with machine translation.


This article is intended for recipients of petition emails. Please use it to guide recipients on how to sign the petition.

Signing a Signature Request

1. Check the petition email and click [View Document]

Subject: {Request email subject (Signature request title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: < DSE_JPMAIL@docusign.net >

2. If a confirmation screen is displayed, click [Continue]

Click [Other Options V] to select one of the following actions:

3. Review the contract, fill in the required fields, and Save

Example: For signing, enter your [Last Name] and [First Name], then click [Select to Sign]

4. Fill in all required fields and click [Finish]

Once the signature is complete, the transmission of a notification email will occur, sending the email to the signer and the reviewer.

Subject: Completed: {Request Email Subject (Signature Request Title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: < DSE_JPMAIL@docusign.net >

Important Notes

  • Signature requests have the following two expiration periods.

    • Signature request validity period: 60 days

      Once the expiration date has passed, the message "[The link in this email is now disabled]" will display, and you will not be able to open the signature screen. Please ask the requester to recreate the signature request.

    • Validity period of the signature link in the signature request email: 48 hours after receiving the email or after the link has been clicked 5 times
      Once either of these conditions is met, the message "The link in this email has expired" will be displayed, and the signature link will be disabled. On the same screen, click [Send New Link] to obtain a new link.

  • Only signers can sign. Reviewers can only view the document.

  • Only "Signature" is available in E-Signature. "Initials" are not available.

  • The DocuSign seal feature is not enabled. If you wish to add a seal image, select [Upload] when signing to upload the image.

Decline a Signature

1–2. Open the signature screen using the same steps as in " Sign a Signature Request "

3. Click [▼] → [Decline Signature]

4. Review the displayed message and click [Continue]

5. Enter your reason for declining and click [Decline Signature]

The transmission of a notification email will occur to the signer and the recipients.

Subject: Declined Signature: {Request Email Subject (Signature Request Title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: < DSE_JPMAIL@docusign.net >

Save and handle later

1–2. Open the signature screen using the same steps as for " Sign a Signature Request "

3. Click [▼] → [Save and Deal with Later]

You can reactivate entering information by re-entering the signature screen from the signature request email.

Assign to a different signer

1–2. Open the signature screen using the same steps as in " Sign a Signature Request "

3. Click [▼] → [Assign to Another Signer]

4. Enter the new signer’s name, email address, and reason for the change, then click [Assign]

All input fields previously assigned to the original signer will be reassigned to the New signer.

Notification emails will be transmitted to both the original signatory and the new signatory.

Subject: {Request Email Subject (Signature Request Title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: < DSE_JPMAIL@docusign.net >

Additional Information

Did this answer your question?