This document has been generated with machine translation.

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Multi-Factor Authentication (MFA) is a system that strengthens identity verification by adding authentication via an authentication app in addition to your Email address and Password.

While normal login uses only an "email address and password (knowledge-based factors)" for authentication, enabling Multi-Factor Authentication requires the additional entry of a "one-time password displayed on a mobile device (possession-based factor)."

By combining multiple authentication factors, it is possible to reduce the risk of unauthorized Logins compared to single-factor authentication.

1. Open [Admin settings] → [ Multi-Factor Authentication ]

2. Turn on [Enable Multi-Factor Authentication]

A message stating [Multi-factor authentication has been enabled] will appear, and Multi-Factor Authentication will be applied to all Users in the Tenants.

1. Open [Admin settings] → [ Multi-Factor Authentication ]

2. Turn off [Enable Multi-Factor Authentication]

A message stating [Multi-Factor Authentication has been disabled] will display, and Multi-Factor Authentication will be deactivated for all Users in the Tenants.

If a user is unable to log in—for example, if they have lost a device on which Multi-Factor Authentication was set up—the IT Administrator can reset their credentials to allow them to reconfigure the settings.

1. Open [Admin settings] → [ Users ]

2. Hover over the User you want to reset, click [...], and select [Reset Multi-Factor Authentication]

3. Review the message and click [Reset]

A message stating [Multi-factor authentication has been reset] will display, and the User’s multi-factor authentication settings will be reset.

An email with the subject line "LegalOn One-Time Password Settings Reset" will be sent to the user. Please follow the steps in " Logging In Using Multi-Factor Authentication " to reconfigure the settings.