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This section describes how to set up Multi-Factor Authentication.

Multi-Factor Authentication (MFA) is a system that enhances identity verification by adding authentication via an authentication app in addition to an email address and password.

Normal login requires only your email address and password (knowledge information) for authentication, but when Multi-Factor Authentication is enabled, you will also need to enter a one-time password (possession information) displayed on your mobile device.

By combining multiple authentication factors, it is possible to reduce the risk of unauthorized login compared to single-factor authentication.

1. Open [Admin settings] → [ Multi-Factor Authentication ].

2. Turn Multi-Factor Authentication to ON.

The message "Multi-factor authentication has been enabled" is displayed, and multi-factor authentication is applied to all users in the tenant.

1. Open Admin settings → Multi-Factor Authentication.

2. Turn "Enable Multi-Factor Authentication" OFF.

The message "Multi-factor authentication has been disabled" will be displayed, and multi-factor authentication will be disabled for all users in the tenant.

If a user cannot log in, for example, because they have lost the device on which Multi-Factor Authentication was set up, the IT Administrator can reset the authentication information to reconfigure it.

1. Open Admin settings → Users.

2. Place the cursor on the user you want to reset, click [...], and select [Reset Multi-Factor Authentication].

3. Confirm the message and click Reset.

The message "Multi-factor authentication has been reset" will be displayed, and the multi-factor authentication settings for the target user will be reset.

An email with the subject "LegalOn One-Time Password Settings Reset" will be sent to the user. Please follow the steps in " Login with Multi-Factor Authentication " to reconfigure the settings.