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Q. What should I do if I don't receive the invitation email or if I deleted it?

LegalOnサポートチーム avatar
Written by LegalOnサポートチーム
Updated over a week ago

This document has been generated with machine translation.


A. Please check the contents in order.


If you do not receive the email or if you have deleted it, please check the following in order.

If you do not receive an email

1. Check your spam folder

Please check that the following automatically generated email has not been sorted into your spam folder.

Subject: "You have been invited to LegalOn"

From: LegalOn <no-reply@legalon-cloud.com>

*If your email settings include a safe list, please add the domain " legalon-cloud.com."

2. Confirm the email address you registered with LegalOn

If the "legalon-cloud.com" domain is not restricted in your email settings and you still do not receive the password reset email, there may be an error in the email address you registered with LegalOn.

Please ask your IT administrator to confirm the email address registered with LegalOn.

3. Request a reinvite from your IT administrator

If you did not receive the email due to it being blocked by a safe list or other settings, please ask your IT administrator to re-invite you.

* For instructions on how to re-invite users, please refer to " Invite Users - Reinvite Users ".

If you have deleted the email

Please refer to " 3. Request IT Administrator to Reinvite " above.

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