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Please review the Error message and follow the instructions provided.

This section describes how to handle an error that occurs when attempting to login to LegalOn.

Please check the following based on the Error message displayed.

This is displayed when the entered email address or password is incorrect. Please enter the correct information.

This message displays when the URL for the password setup screen has expired. Please request a Reinvite from your IT Administrator or click [Return to login screen] to reset your Password.

*For the reset method, refer to " Resetting Your Password ".

This is displayed when the invite has been revoked by the IT Administrator. Please contact your IT Administrator for Details.

This displays when your account is locked due to multiple login failures with an incorrect password.

In this case, the following automated email transmission will be sent to your registered Email address.

Please disconnect your account using the unlock URL provided in the email. If the account disconnect is successful, [Account Disconnected] will be Displayed.

If the unlock URL's enabled status has expired, reset your Password using the method described in 'Reset Pass word'."

This message appears if you accessed from a network not on your approved list when using the IP address connection restriction Options, or if your account was suspended during login. For details, contact your IT Administrator.

If the issue persists, please contact our support team to.

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