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Please verify that there are no issues with your Login status or access settings.
If an error message is displayed when you access the LegalOn help page, please try the following steps in order.
Error Message
This article cannot be loaded. You may need to perform a Login first. Please send us a message or log in from LegalOn. |
1. After logging into LegalOn, Open the help page.
Please open the Help page while logged into LegalOn from " https://app.legalon-cloud.com/ ".
Important Note
Please open the help page using the browser you used to perform the Login to LegalOn.
Opening the help page in a browser different from the one used for Login to LegalOn will display the same Error screen.
2. Verify that access is permitted
Your company policies may be blocking access to the LegalOn Help Center.
Please ask your company's System Administrator to allow access to the destinations listed under "■ Network Environment" in the "LegalOn System Requirements " section.
If the issue persists, please contact our support team.
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