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Terms of Use
License/Options
Requirements for Users Who Can Switch Tenants and Perform Logins
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To Switch Between Multiple Tenants
If you are invited to multiple tenants from the same email address, you can switch between each tenant using a single account. However, access permissions, tenant-specific settings, and data such as files and cases are managed separately for each tenant.
If you wish to use a different tenant, please ask the IT Administrator of that tenant to send you a user invitation using the Email address you currently use for LegalOn.
Important Note
When you enter your email address on the login screen and click [Continue], the tenant name (company name, firm name, etc.) associated with that email address will be displayed before you log in.
If you have any concerns regarding this feature, please consult your company’s IT Administrator or security officer before requesting an invitation to a different tenant using the same Email address, and decide whether to proceed.
Selecting a Tenant When Logging In
1. Enter your email address on the LegalOn Login screen
2. Click [Continue]
3. Select the tenant you want to use
Important Note
The name of your environment (“tenant”) will be displayed. Tenant names changed via the “ Change Tenant Name and Logo ” procedure can only be viewed when switching tenants after logging in.
4. Login using the authentication method for the selected tenant
Switching Tenants After Login
1. Click the Tenants icon or [≡] at the top of the global menu to expand the Menu
2. Click the Tenant name displayed at the top or bottom of the Menu to select the tenant you want to use
3. If a authentication screen is displayed, follow the on-screen instructions to authenticate
Once the switch is complete, the selected tenant will be displayed.
Note
The tenant name you changed in the “Change Tenant Name and Logo ” procedure will be displayed.
Depending on the authentication methods used for the source and destination tenants, an authentication screen may be displayed. If an authentication screen is displayed, please follow the on-screen instructions to authenticate.
If the target tenant does not display
If you were invited using different Email addresses for each tenant, they are managed as separate accounts. To switch and use a different tenant, please ask the IT Administrator of the tenant you wish to use to send an invitation using the Email address you are currently using with LegalOn.
Additionally, tenants for which your status is “Suspended” will not be displayed as a destination.
About Email Addresses
The email address used for a single account is the same across all tenants. If you change your email address, the change will be applied to all tenants you belong to. You cannot set a different email address for each tenant.
Furthermore, you cannot change your email address to one that is already in use with another account. You cannot merge separate accounts into a single one by changing your email address.