This document has been generated with machine translation.

This section describes how to log in to and the factors and countermeasures to be taken if you cannot log in.LegalOn Cloud.

When a user is added to LegalOn Cloud by an administrator, the following automated email is sent to the newly added user's email address.

Users who receive the email will set their passwords in the following manner

1. Click on the "Password setting screen" URL in the email you received

*The URL expires in one week. If the expiration date has expired, "please check ". Link expired.

2. Enter the password twice on the password setting screen and click [Set]

3. ［Click [Return to Login Page]

Once logged in, the dashboard will appear.

If you are unable to log in, please respond according to the following situations and error messages.

In principle, LegalOn Cloud requires customers to register their own email address.

If you are unsure of the email address you registered with LegalOn Cloud, please ask your IT administrator to verify your email address.

If you have forgotten the password required to log in to LegalOn Cloud, you can reset your password.

See “Resetting Your Password” for instructions on how to reset your password.

If you do not receive the email or you have deleted the email, please check the following in order.

Please check to see if the following automated email has not been sorted into your junk mail.

*If your mailer settings include a safe list, please add the domain.legalon-cloud.com

If you have accidentally deleted an email, or if you did not receive an email due to a safe list or other omission, please ask your IT administrator to re-invite you.

*Please check. here for instructions on how to re-invite.

If the " domain is not restricted and you receive a password reset email, there may be an error in the email address you registered with LegalOn Cloud."in your mailer legalon-cloud.comdid not

Please ask your IT administrator to verify the email address registered with LegalOn Cloud.

This message is displayed when the email address or password you entered is incorrect. Please enter the correct information.

If you do not know your exact login information, "please check ". I don't know my login information.

This message appears when the URL for the password setting screen has expired; please ask your IT administrator to re-invite you or click [Return to Login Page] to reset your password.

*Refer to for instructions on how to reset your Resetting Password password.

This message appears when. Please contact your IT administrator for more information. the invitation has been revoked by the IT administrator.

This message is displayed when an incorrect password is entered and multiple failed login attempts result in the account being locked.

In this case, the following automatic email will sent your registered email addressbeto.

Please unlock your account from the unlock URL provided in the e-mail. If the account is successfully unlocked, the message "Account Unblocked" will be displayed.

If the unlock URL has expired", please reset your password as described in Forgot Password

This message is displayed when a customer using the IP address connection restriction option accesses the site from a network other than the authorized network, or when the account is suspended during login. Please contact your IT administrator for details.