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Before September 30, 2026: [For Recipients] Sign the request for a signature

This section explains how recipients who have received a request for a signature can sign it.

Written by Kentaro Kazama

This document has been generated with machine translation.


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This document explains how to sign signature requests transmitted between September 30, 2026, and September 30, 2026 (from dse_jpmail@docusign.net ).

*For signature requests transmitted on or after October 1, 2026 (from: adobesign@adobesign.com ), please refer to the instructions in “ On or after October 1, 2026: [For Recipients] Signing a Signature Request.”

Signing a Signature Request

1. Check the signature request email and click [View Document]

Subject: {Email subject (signature request title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: From: < DSE_JPMAIL@docusign.net >

2. If a confirmation screen is displayed, click [Continue]

Click [Other Options V] to select one of the following actions:

3. Review the contract, fill in the required fields, and Save

Example: To sign, enter your [Last Name] and [First Name], then click [Select to Sign]

4. Fill in all required fields and click [Done]

Once the signature is complete, transmission of notification emails will occur to the signer and reviewers.

Subject: Completed: {Subject of the request email (signature request title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: From: < DSE_JPMAIL@docusign.net >

Important Notes

  • Signature requests have the following two expiration periods:

    • Signature request validity period: 30 days
      The validity period will be changed from 60 days to 30 days. Please see here for details.

      Once the expiration period has passed, the message “[The link in this email is no longer valid]” will display, and you will not be able to open the signature screen. Please ask the requester to recreate the signature request.

    • Validity Period for the Signature Link in the Request Email: 48 hours after receiving the email or after the link has been clicked 5 times
      Once either of these conditions is met, the message “[The link in this email has expired.]” will display, and the signature link will become disabled. On the same screen, click “[Send a new link]” to obtain a new link.

  • Only signers can sign. Reviewers can only view the document.

  • Only “Signature” is available as an E-Signature option. “Initials” are not available.

  • The DocuSign seal feature is not enabled. If you wish to include a seal image, select [Upload] when signing to add the image.
    ​

Declining a Signature

1–2. Open the signature screen using the same steps as in “Sign a Signature Request.”

3. Click [▼] → [Decline Signature]

4. Review the message that is displayed and click [Continue]

5. Enter the reason for declining and click [Decline Signature]

The transmission of a notification email will occur to the signer and the recipients.

Subject: Declined Signature: {Subject of the request email (Signature Request Title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: From: < DSE_JPMAIL@docusign.net >

Save and handle later

1–2. Follow the same steps as for “Sign a Signature Request” to open the signature screen

3. Click [▼] → [Save and Deal with Later]

You can reactivate entering information by returning to the signature screen from the signature request email.

Assign to Another Signer

1–2. Open the signature screen using the same steps as in " Sign a Signature Request."

3. Click [▼] → [Assign to Another Signer]

4. Enter the new signer’s name, email address, and reason for the change, then click [Assign]

All input fields previously assigned to the original signer will be reassigned to the new signer.

Notification emails will be transmitted to both the original signer and the new signer.

Subject: {Request Email Subject (Signature Request Title)}

Reply-To: no-reply-{6-digit Tenant code}@legalon-cloud.com

Transmission: From: < DSE_JPMAIL@docusign.net >

Additional Information

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