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[For clients] Request a case from the case acceptance form

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Written by LegalOnサポートチーム
Updated over a week ago

This document has been generated with machine translation.


This article explains how to request a case to LegalOn from the case acceptance form.

This article is intended for clients. Please use it when implementing operations within your company.

Terms of Use

Files that can be imported by attaching them to the case acceptance form

  • File formats: Please refer to "■Supported file formats > File formats that can be imported by attaching them to Matter Management cases from email" in " LegalOn System Requirements." File formats not listed are supported.

  • File size per file: 100MB or less

  • Total file size: 200MB or less

  • Number of files: Maximum of 10

  • File name: Maximum 200 characters (including file extension)

Request a case from the case acceptance form

1. The requester opens the form URL.

*If the form is "internal," a login screen may be displayed. In this case, the form will be displayed after you log in.

2. Enter the necessary information and click "Confirm Transmission."

3. Confirm the contents and click "Send."

When the request is complete, the following email will be sent to the address entered in the "Email address" field.

Subject: Request received from the form: {Case number} {Case name}

From: {Case reception email address}

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